Privacy Policy – 92 Dado Online Gaming Platform Pakistan

1. Who We Are

92 Dado is an online gaming platform operated for users in Pakistan and other permitted jurisdictions. When this Privacy Policy refers to "92 Dado", "we", "us", or "our", it means the company that operates the 92dado.biz website and all associated services.

92 Dado acts as the data controller for the personal information you provide when using our platform. This means we determine the purposes and means of processing your data, and we are responsible for ensuring it is handled lawfully and securely. For all data-related enquiries, contact us at support@92dado.biz.

This Privacy Policy applies to all data collected through the 92 Dado website, mobile browser experience, and any communications you have with our support team. It should be read alongside our Terms and Conditions, which govern your use of the platform as a whole.

2. Data We Collect

92 Dado collects personal data in several ways. Here is a clear breakdown of exactly what we collect and when:

2.1 Registration Data

When you create a 92 Dado account, we collect the information you provide in the registration form:

• Your full legal name
• Date of birth (to verify you are 18 or over)
• Pakistani mobile number
• Email address (if provided)
• Residential address in Pakistan
• Preferred language (English or Urdu)

2.2 Identity Verification (KYC) Data

To comply with our Know Your Customer obligations and to process withdrawals above certain thresholds, we may request:

• A copy of your CNIC (Computerised National Identity Card) — front and back
• A selfie holding your CNIC
• Proof of address (recent utility bill or bank statement)
• Proof of payment method ownership (screenshot of Easypaisa or JazzCash account in your name)

2.3 Transaction Data

We record all financial transactions on your 92 Dado account including deposit amounts, withdrawal requests, bonus credits, wagering history, and balance adjustments. This data is essential for account management and fraud prevention.

2.4 Technical and Device Data

When you access 92 Dado, our systems automatically collect certain technical information including your IP address, device type and operating system, browser type and version, session duration, pages visited within the platform, and the referring website if you arrived via a link. This data is used to improve platform performance and detect suspicious activity.

2.5 Communications Data

If you contact 92 Dado support via live chat, email, or any other channel, we retain records of those communications including any personal information you share within them. This allows us to handle follow-up queries efficiently and maintain quality standards.

3. How We Use Your Data

92 Dado uses your personal data only for legitimate purposes directly related to providing our services. The table below sets out each purpose clearly:

We do not use your data to build profiles for sale to third-party advertisers or to make automated decisions that significantly affect you without human oversight.

4. Legal Basis for Processing

92 Dado processes your personal data under one of the following legal bases, depending on the specific purpose:

• Contract performance: Processing your registration data, deposits, withdrawals, and game activity is necessary to fulfil our contractual obligation to provide the 92 Dado service you've signed up for.
• Legal obligation: KYC verification, age checks, anti-money laundering (AML) monitoring, and fraud reporting are required by law.
• Legitimate interests: Technical data collection for security monitoring and platform improvement serves our legitimate interest in providing a safe and functional service — provided this does not override your privacy rights.
• Consent: Sending you promotional messages about 92 Dado bonuses, new games, or sports betting offers is done only with your explicit consent. You can withdraw this consent at any time through your account settings or by contacting support.

5. Data Sharing

92 Dado does not sell your personal data. We share data only in the following limited and controlled circumstances:

5.1 Payment Processors

To process your Easypaisa, JazzCash, NayaPay, SadaPay, bank transfer (IBFT), or card transactions, we share the minimum necessary transaction data with our certified payment processing partners. These partners are contractually bound to handle your data securely and not use it for any purpose other than completing the transaction.

5.2 Identity Verification Services

For KYC purposes, 92 Dado may share your identity documents with accredited identity verification services. These services operate under strict confidentiality agreements and regulatory oversight.

5.3 Regulatory and Law Enforcement Bodies

92 Dado may be legally required to disclose certain player data to regulatory authorities, law enforcement, or financial intelligence units. We will comply with lawful requests and, where permitted by law, notify you of such disclosures.

5.4 Technology and Hosting Partners

Our platform relies on third-party technology infrastructure including cloud hosting and cybersecurity services. These partners access only the data required to provide their services and are bound by data processing agreements that prohibit independent use of your data.

6. Payment Data Security

Because 92 Dado handles real PKR transactions for Pakistani players, the security of payment data is a top priority. Here is specifically how we protect it:

• Deposits and withdrawals via Easypaisa and JazzCash are processed through secure API connections to each payment provider. We do not see or store your mobile wallet PIN or OTP.
• Card transactions are processed through PCI-DSS Level 1 certified payment gateways. Full card numbers are never stored on 92 Dado servers. Only a tokenised reference is retained to identify the payment method.
• Bank IBFT transfers are processed using account references verified against your KYC documents. We retain transaction reference numbers for dispute resolution purposes.
• All payment-related communications between your device and 92 Dado use TLS 1.3 encryption.
• Withdrawals are only processed to payment accounts confirmed to be in your own name, verified during the KYC process. This protects you from unauthorised withdrawals as much as it protects the platform from fraud.

If you suspect any unauthorised transaction on your 92 Dado account, contact our support team immediately at support@92dado.biz. We will freeze your account pending investigation within minutes of a confirmed security concern.

7. Cookies and Tracking

92 Dado uses cookies — small text files stored on your device — to make the platform work correctly and to improve your experience. Here is what each type of cookie does:

You can manage cookie preferences through your browser settings at any time. Disabling essential cookies will prevent 92 Dado from functioning correctly. Disabling optional cookies will not affect your ability to play games or make transactions.

8. How Long We Keep Your Data

92 Dado retains your personal data only for as long as necessary to fulfil the purposes it was collected for, subject to legal retention obligations:

• Active account data (registration, transaction history, game records): Retained for the lifetime of your account plus 5 years after closure, in line with standard financial records retention requirements.
• KYC documents (CNIC copies, selfies, proof of address): Retained for 5 years from the date of the last transaction on your account, as required for AML compliance.
• Support communications: Retained for 2 years from the date of the interaction, unless related to an unresolved dispute.
• Technical/session logs: Retained for 90 days and then deleted or anonymised.
• Marketing consent records: Retained until you withdraw consent, plus 1 year thereafter as evidence of your prior consent.

When data is no longer required and no legal retention obligation applies, it is securely deleted or permanently anonymised so it can no longer be linked to you.

9. Security Measures

92 Dado takes the security of your personal data seriously and has implemented multiple layers of protection:

• TLS encryption: All data transmitted between your device and 92 Dado's servers uses TLS 1.3 encryption as standard.
• Encrypted databases: Sensitive personal data including identity documents and payment references are stored in encrypted databases. Even our own staff cannot read raw password values — passwords are stored as irreversible hashes.
• Two-factor authentication (2FA): Available and recommended for all accounts. When enabled, a one-time PIN sent to your registered mobile number is required in addition to your password at each login.
• Access controls: 92 Dado staff access to player data is restricted on a strict need-to-know basis. Support agents can view what they need to resolve your query — they cannot view your full payment details or export your data.
• Regular security audits: The platform undergoes regular security assessments including penetration testing to identify and address vulnerabilities before they can be exploited.
• Suspicious activity monitoring: Automated systems monitor for unusual login patterns, unusual transaction volumes, and other indicators of account compromise or fraud.

10. Your Privacy Rights

As a 92 Dado user based in Pakistan, you have the following rights regarding your personal data. To exercise any of these rights, contact us at support@92dado.biz with the subject line "Privacy Rights Request". We will respond within 72 hours.

11. Children and Minors

92 Dado is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account or provided us with personal data, we will immediately suspend the account, delete all associated data, and refund any deposits to the original payment method where technically possible.

If you believe a minor is using a 92 Dado account, please contact us immediately at support@92dado.biz. We take underage gambling seriously and will act on every report within 24 hours.

Parents and guardians in Pakistan are encouraged to use parental control software to restrict access to online gaming platforms for children in their household. 92 Dado cooperates fully with organisations working to prevent underage access to gambling services.

12. Updates to This Privacy Policy

92 Dado may update this Privacy Policy from time to time as our services evolve, as new legal obligations arise, or as we improve our data handling practices. When we make material changes — those that meaningfully affect your rights or how your data is used — we will notify registered players via their registered mobile number or email address at least 7 days before the changes take effect.

The effective date at the top of this page will always reflect when the current version was last updated. We encourage you to review this policy periodically. Continued use of 92 Dado after a policy update constitutes your acknowledgment of the revised terms.

Minor changes such as formatting corrections, clarifications that do not alter the substance of the policy, or updates to contact information may be made without prior notice.

13. Contact Us

For any questions, concerns, or requests related to this Privacy Policy or how 92 Dado handles your personal data, please reach out using the contact details below:

Our support team handles enquiries in both English and Urdu and is trained specifically on Pakistani payment methods and local regulatory context. You will always speak to someone who understands the 92 Dado platform and your situation as a Pakistani player.